Yonhap KoreanKO
[AI픽] KT 고객센터에 AI 도입했더니…상담시간 11% 줄었다
(서울=연합뉴스) 박형빈 기자 = KT[030200]가 생성형 인공지능(AI) 기반 보이스봇과 상담 지원 서비스를 통해 고객센터 업무를 자동화하...
🇰🇷 대한민국 / 한국어
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