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Customer service can be a "really, really difficult job." Will AI make it easier — or cause even more headaches?

At TechCrunch Disrupt last week, two founders and a VC discussed how to not just gain an early following but keep one.

Banks have detected personal AI agent activity inside customers' accounts as experts warn about the risks of oversharing with AI.

There are a few things we should all bear in mind before reserving a big table for the festive season

Comcast plans job cuts and more AI agents for its shrinking cable customer base.

For years, Elon Musk has been making big promises to Tesla owners about unsupervised autonomous driving and the ability to add their own vehicles to the company's robotaxi fleet. During today's third-quarter earnings call, the company finally gave itself a deadline. According to Tesla VP for Autonomous Driving Ashok Elluswamy, Tesla owners will be able […]

The actor, whose credits include 'Orange Is the New Black,' and 'John Wick: Chapter 3 – Parabellum,' shared their résumé on Instagram as they look for employment outside of the entertainment industry.

Programmes such as EU’s ASAP and NATO’s emphasis on aggregating demand creates opportunities for companies like Sigma to establish deeper positions within international defence programmes

The major news headlines of the day and more

The House Select Committee on China earlier this month said online investing platform Webull is quietly "tied in structural ways" to China's government.

Asia Kate Dillon, who starred in shows like “Orange Is the New Black” and “Billions,” took to social media on Tuesday to share that they are looking for service work after their acting work “has all but diminished” after eleven years in the industry. Dillon began their statement by going through previous service jobs they’ve […]

A slew of US brands – Popeyes, Wingstop and Dave’s Hot Chicken – have set up in Ireland recently, threatening the established players in the market