Posted Tue 10 Nov 2026 at 12:49pmTue 10 Nov 2026 at 12:49pm
Qantas has announced plans to axe 850 jobs. (AAP: Paul Miller)
Qantas will move roles overseas and cut 850 positions under an outsourcing deal with tech firm Accenture.
The airline said hundreds of roles would go "over coming years, with the first changes expected to be in place by mid-2027".
Some roles will be outsourced to Accenture workers in India.
Qantas Group CEO Vanessa Hudson sent an all-staff email announcing the cuts, describing it as "hard news for some".
Vanessa Hudson says Qantas will redeploy as many people as possible. (ABC News: John Gunn)
Ms Hudson said the redundancies were part of a new multi-year partnership with Accenture and would affect corporate roles within the organisation.
The changes will start in the finance, procurement and marketing teams, with some services delivered by those teams outsourced to Accenture "delivered mostly by its teams in India and some in Australia", the email read.
The Australian Services Union said it was meeting with its Qantas members today following the news.
Qantas said it would look to redeploy as many people as possible.
Some Qantas jobs will be outsorced to digital consultancy firm Accenture. (Reuters: Chris Helgren)
"Like every airline, we run on technology built up over decades for a different era, including more than 1,000 legacy applications that were never designed to work together," Ms Hudon said.
"It will allow us to unlock innovation faster and accelerate our use of AI, with lasting benefits."
Source: ABC Australia · Stephanie Chalmers, Liana Walker
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